GENERAL, ATTENDANCE, & CONDUCT

• All visitors must have a valid RCF Assumption of Risk on file.

• We strive to maintain an inclusive and welcoming community. Any discrimination, bullying, or offensive comments will not be tolerated and may result in dismissal from the facility without refund.

• Attendance / Late Arrivals

  • Students are expected to arrive on time. Late arrivals of over 10 minutes may result being denied participation.

  • Students taking private lessons or open studio who are bringing their own equipment and/or opt to warm-up before class should arrive ~10 minutes before lesson start time.

  • Frequent no-shows and cancellations will be denied future enrollment so that other students can have a spot in classes.

• PEER-TO-PEER TEACHING: Students are not allowed to instruct or spot other students under any circumstances.

• IN-CLASS FILMING/PHOTOGRAPHY: Filming/photography is allowed as long as no one else is in the background, unless all individuals in the frame give verbal consent. Filming/photography of RCF staff or members is not allowed.

• Aerial silks is not recommended for individuals who are pregnant, have neck/back/hip problems, or have vertigo. We advise you to obtain clearance from a doctor before attempting aerial silks.

• COME FRESH AND CLEAN to class for the sake of your fellow students, your aerial coach, and yourself! Aerial silks involves getting up close and personal with the aerial fabric… You may find yourself wrapped by your armpits, between your legs, and with your bare feet.

• PARENT OBSERVATION: For children ages 17 or younger, parents are allowed to watch from the mezzanine lounge, behind the rope barrier of the Crow’s Nest. Parents are not allowed in the aerial area (a.k.a. the ‘Crow’s Nest’) under normal circumstances.

REQUIRED ATTIRE

• Fitted exercise clothing that covers the underarms, back of the knees, and abdomen (shirts should be long enough to be tucked in the pants, or some student prefer a leotard)

• Clothing that won’t restrict your range of motion

• Jewelry, zippers, buttons, hair clips, or any other objects that can grab and snag the fabric must be removed prior to using any aerial equipment.

• Socks may be worn during warm-ups, but can make some skills like climbing significantly harder.

WHAT ELSE SHOULD I BRING? (OPTIONAL ITEMS)

• Grip aids - rosin in spray, rock, or powder form or beeswax-based grip aids. Chalk is not allowed.

• Water bottle

• Flip flops or slides for easy on-and-off for bathroom breaks

CANCELLATIONS/REFUNDS

• For drop-in group classes, cancellations must be made at least 12 hours in advance for a full refund. Cancellations made between 6 and 12 hours in advance will be refunded 50%. Cancellations made less than 6 hours in advance will not be refunded.

• For semesters, cancellations must be made at least 24 hours in advance of semester start for a full refund. Cancellations made between 12 and 24 hours in advance will be refunded 50%. Cancellations made less than 12 hours in advance will not be refunded.

• For semester classes, students will be allowed a maximum credit of the equivalent of one class per semester if requested at least 24 hours before the class start time.

• For private and semi-private lessons, cancellations must be made at least 24 hours in advance for a full refund. Cancellations made between 12 and 24 hours in advance will be refunded 40%. Cancellations made between 4 and 12 hours in advance will not be refunded but can be rescheduled at no cost. No-call-no-shows will not be refunded.

• Refunds will be processed to the original payment method or as a store credit upon request. Please note that refunds made out by cash may require you to come to RCF in person (only available if the initial payment was made in cash).

CLASS PACKS & EXPIRATION DATES

• 4-class packs expire 3 months after purchase.

• 8-class packs expire 6 months after purchase.

• Subsequent passes can be booked via the PORTAL.

AERIAL POLICIES